Last updated: January 2026
This Cookie Policy explains how Phoenix International Investment Bank Ltd. (“PHOENIX”, “we”, “our”, or “us”), a licensed investment bank regulated by the Labuan Financial Services Authority, uses cookies and similar technologies when you visit our website (the “Website”). It also explains your rights and choices regarding these technologies.
This policy is intended to comply with the Personal Data Protection Act 2010 (Malaysia), Labuan Financial Services Authority (LFSA) requirements, and applicable international data protection standards.
By continuing to use the Website, you consent to the use of cookies in accordance with this Cookie Policy, unless you adjust your cookie preferences through your browser or our cookie management tools.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help the website recognize your device, remember your preferences, and improve overall functionality and performance.
Cookies may be: – Session cookies – Temporary cookies that expire when you close your browser. Persistent cookies – Cookies that remain on your device for a set period or until deleted.
2. Types of Cookies We Use
We use the following categories of cookies on our Website:
a) Essential Cookies
These cookies are strictly necessary for the operation of the Website. They enable core functions such as security, network management, and accessibility. Without these cookies, the Website may not function properly.
b) Performance and Analytics Cookies
These cookies collect information about how visitors use our Website, such as pages visited, time spent on pages, and error messages encountered. The information is aggregated and anonymised where possible and is used solely to improve Website performance and user experience.
c) Functional Cookies
Functional cookies allow the Website to remember choices you make (such as language preferences or region) and provide enhanced, more personalised features.
d) Advertising and Targeting Cookies
These cookies track browsing activity to deliver content and advertisements that are relevant to your interests. They may be set by us or by third-party advertising partners and help measure the effectiveness of marketing campaigns.
3. Third-Party Cookies
Some cookies on our Website may be placed by third-party service providers, such as analytics or advertising partners. We do not control these cookies, and their use is governed by the respective third parties’ privacy and cookie policies.
Third-party cookies may include performance, analytics, or targeting cookies.
4. How You Can Manage Cookies
You have the right to decide whether to accept or reject cookies. You can manage your preferences in the following ways:
- Browser Settings – Most web browsers allow you to control cookies through their settings. You may delete existing cookies or block some or all cookies.
- Cookie Consent Tools – Where available, you can manage cookie preferences through our cookie consent banner or settings panel.
- Third-Party Tools – You may also use browser extensions or privacy tools to block or manage tracking technologies.
Please note that disabling essential cookies may affect the functionality and availability of certain parts of the Website.
5. Data Protection and Security
We take appropriate technical and organisational measures to protect information collected through cookies, including:
- Secure storage and access controls
- Limiting data retention to what is necessary for the stated purpose
- Ensuring lawful processing in accordance with applicable data protection laws
Where cookie data constitutes personal data, it will be processed in accordance with our Privacy Policy.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. Any updates will be posted on this page with a revised “Last updated” date.
7. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us through the details provided in our Privacy Policy or via our official communication channels.
