Last updated: January 2026
- General Information and No Advice
The information contained on this website (the “Website”) is provided by Phoenix International Investment Bank Ltd. (“PHOENIX”, “we”, “us” or “our”), a licensed investment bank regulated by the Labuan Financial Services Authority.
All information, materials, data, commentary, analyses, opinions and other content made available on this Website are provided for general informational purposes only. Such content does not take into account the individual investment objectives, financial circumstances, risk tolerance or particular needs of any user.
Nothing on this Website constitutes, or should be construed as:
- investment, legal, tax, regulatory or other professional advice;
- a recommendation or endorsement of any security, financial product, instrument or strategy;
- an offer to sell or a solicitation of an offer to buy any financial product or service; or
- an invitation to engage in any transaction or investment activity,
in any jurisdiction where such offer, solicitation or activity would be unlawful or unauthorised.
Accessing or using this Website does not create any client, fiduciary or advisory relationship between you and PHOENIX, nor does it impose any duty of care, trust or responsibility upon PHOENIX.
- Accuracy and Limitation of Liability
While PHOENIX endeavours to ensure that the information contained on this Website is accurate and up to date, no representation or warranty, express or implied, is made as to the accuracy, completeness, reliability or timeliness of any information, analysis or market data provided.
To the fullest extent permitted by law, PHOENIX shall not be liable to any user or third party for:
- any inaccuracies, errors, omissions or delays in the content of this Website;
- any interruption, suspension or discontinuance of access; or
- any loss or damage (whether direct, indirect, incidental, consequential, punitive or otherwise), including loss of profit, opportunity, data or goodwill, arising from or in connection with the use of, reliance on, or inability to use this Website or its contents.
- Risk Disclosure
Certain financial products and services described on this Website, including contracts for difference (CFDs) and leveraged instruments, are complex and carry a high risk of rapid financial loss.
Such products are not suitable for all investors. Users should carefully consider whether they understand how these instruments operate and whether they can afford to bear the associated risks.
PHOENIX does not assess the suitability or appropriateness of any product or transaction for users accessing this Website. You are strongly advised to seek independent professional advice before entering into any investment or financial arrangement.
- Jurisdictional and Regulatory Restrictions
This Website may be accessed globally; however, the information and services described herein are not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would contravene applicable laws or regulatory requirements.
Products and services referred to on this Website may be unavailable in certain jurisdictions. Users are solely responsible for informing themselves of, and complying with, all applicable local laws, regulations and restrictions.
- Use of the Website
Your access to and use of this Website is entirely at your own risk.
PHOENIX, including its directors, officers, employees and agents, shall not be liable for any loss or damage arising from:
- access to or use of this Website;
- reliance on any information contained herein; or
- any technical issues, including viruses or other harmful components that may affect your computer systems or data.
All liability for direct, indirect, incidental, consequential, special or exemplary damages is expressly disclaimed to the maximum extent permitted by law.
- Third-Party Websites and Services
This Website may contain links, banners or references to third-party websites or services. Such links are provided for convenience only.
PHOENIX does not endorse, control or assume responsibility for the content, products or services of any third-party website. Any interaction with such third parties is undertaken entirely at your own risk.
- Language and Translations
This Website may be made available in multiple languages for user convenience. In the event of any inconsistency, discrepancy or ambiguity between the English version and any translated version, the English version shall prevail.
PHOENIX shall not be liable for any loss or damage arising from reliance on an inaccurate or incomplete translation.
- Intellectual Property and Copyright
Unless otherwise expressly stated, all content on this Website, including text, graphics, logos, designs, images and software, is the intellectual property of PHOENIX or its licensors and is protected by applicable copyright and intellectual property laws.
No content may be copied, reproduced, modified, distributed, transmitted, displayed, stored or otherwise used without the prior written consent of PHOENIX.
- Privacy and Personal Data
PHOENIX collects and processes personal data in accordance with applicable data protection laws. Personal information may be collected for purposes including account administration, regulatory compliance, credit assessment, and the provision of products and services. Subject to applicable law, PHOENIX may also use contact details for communications relating to its products and services.
Personal data will not be disclosed to third parties except where:
- required or permitted by law or regulatory authorities;
- necessary for service providers performing administrative or operational functions on behalf of PHOENIX; or
- consent has been provided by the individual concerned.
Users may request access to, correction of, or updates to their personal information by contacting us.
- Regulatory Disclosure
PHOENIX may be required to disclose customer information to regulatory, supervisory or governmental authorities in accordance with applicable laws, including anti-money laundering, counter-terrorism financing and tax regulations.
- Governing Law and Dispute Resolution
These Terms of Use shall be governed by and construed in accordance with the laws applicable to PHOENIX as a Labuan-licensed entity in Malaysia.
Any dispute arising out of or in connection with the use of this Website shall be subject to arbitration or other dispute resolution mechanisms as determined by PHOENIX, to the extent permitted by law.
- Client Relationship
Any person wishing to establish a client relationship with PHOENIX shall be subject to separate account opening documentation, contractual terms and policies applicable to the relevant products or services.
Users are responsible for reviewing and understanding all applicable terms governing their relationship with PHOENIX.